It is not uncommon for business owners to want to move their IT operations into the cloud without a clear understanding of what this means and the impact it is likely to have on business operations. But entrepreneurs who know the impact of moving the cloud will often hire IT experts to take charge of the migration.
Others choose a cheaper approach; hire IT staff augmentation services like ResoluteTS Staffing Augmentation for only those skills their IT staff members do not have. Many entrepreneurs opt to for cloud computing after the promise of they won’t be required to worry about software upgrades, backing up data or buying additional servers. All these promises are true and that is why there are companies which have given away their servers.
However, some businesses buy cloud services when they don’t even need them. Most of them have the capabilities to own a cloud environment, but they don’t have the necessary training to make good IT decisions. Also, they lack the discipline and skills needed to execute a coordinated cloud technology strategy.
They also fail to understand that cloud systems are far more that the monthly or annual subscription fees. If the data is breached or rendered meaningless, it can cost the business huge profits. But what they fail to understand is that the cloud has its secrets. Here are three dark secrets of cloud computing.
The Cloud Never Forgets
The fact that data is very valuable many users want it to be backed up and replicated in case of disaster recovery and failover. Any commercial-grade cloud service can do that very well.
However, the companies don’t understand how the cloud providers manage to do that. The providers have thousands of users seeking storage services from the same server clusters. Their replication services running on every user’s data constantly transfer data from the local disk storage to a remote disaster recovery site.
As this process continues, the replication has to be optimized for maximum performance, low redundancy and faster failover time. However, it is virtually impossible to optimize that service for ease of file removal.
So, in case you delete a file, the deletion won’t circulate to each and every version that has been ever stored in the system. The file will disappear from your view, but that doesn’t mean it has been completely deleted.
Data stored in the cloud needs a steward
Data is more valuable than the system that stores it. So, companies should have a data steward to look over the data stored in the cloud. A data steward should not be confused with a system administrator, but, it is a business analyst who can do the following:
- Determine the data which should or should not be stored in the cloud. This assists the users to avoid discovery and compliance issues.
- Be the guardian of the data.
- Be able to name the conventions and trees for directories, files, and other hierarchical relationships. Some of these include parent accounts and operating divisions amongst others.
- Come up with the right procedures for record merges and backups. An error in any of these can cost business weeks or months of workforce trying to rectify the mistake.
However, being a data steward is not a full-time job – that’s the good news. The bad news is, one has to have a good range of technical and political knowledge to become a data steward. This position requires external recruitment not internal.
If a business fails to get the right person, they have to employ a pair of people who can be rotated in and out of the position regularly. However, data stewardship is only half the battle.
The cloud must be managed like IT since it replaces internal IT
Cloud users tend to think that acquiring the cloud is the solution to all their cloud problems. They believe they should not work hard again until the cloud’s renewal.
The moment when the businesses start taking the cloud seriously is when:
- Users start demanding custom codes,
- Users demand the capability to drag and drop items from the desktop,
- When they want to integrate other data sources internally or externally from the company
- When there is demand for reports and dashboard from company executives.
In other words, users will need to feel the power and efficiency of an IT system. The company can only enjoy these benefits if there are only a cloud architect and a general contractor working together – not just a normal employee.
However, small businesses and large businesses are likely not to appreciate this. This is because they don’t know that it takes time and discipline to exploit the cloud.